Aug 2025 - Present
UX Designer
Anthro-tech
- Led UXstrategy and discovery efforts for nonprofit and government clients, translating complex requirements into clear, user-centered digital solutions.
- Designed responsive wireframes and high-fidelity prototypes, simplifying information architecture and reducing project turnaround time through direct client collaboration.
- Developed brand standards and scalable component libraries to ensure consistency, accessibility compliance, and efficient implementation across CMS platforms.
- Conducted user research and usability testing, synthesizing findings into actionable recommendations that improved task clarity and stakeholder alignment.
Dec 2024 - Aug 2025
UX Designer
EFK Group
- Led stakeholder interviews, journey mapping, and competitive research to define user needs and align design vision, reducing project ambiguity and accelerating delivery by 15%.
- Created responsive, WCAG-compliant wireframes and prototypes, simplifying navigation structures andimproving accessibility scores across core templates.
- Partnered with developers to streamline handoff and validation, reducing design iteration time andimproving development accuracy.
Mar 2024 - Nov 2024
UI/UX Designer
Syracuse University
- Led UX strategy and redesign for university web ecosystem, driving a 20% improvement in task completionfor prospective student flows.
- Generated analytics, usability tests, and feedback to refine IA and navigation, increasing navigation efficiency by 18%.
- Supported CMS component adoption and scalable patterns to align design with technical architecture and accessibility standards.
Dec 2022 - Mar 2024
UX Designer
Independent Consultant
- Conducted qualitative research and persona development to steer UX direction for nonprofit and e-commerce products.
- Designed and tested high-fidelity prototypes that improved checkout completion rates by 25%.
- Leveraged analytics and A/B tests to refine page layouts, increasing average session duration and interaction depth by 20%.
Jun 2019 - Nov 2022
UI/UX Designer
Church Pension Group
- Designed a responsive healthcare self-service portal that reduced support center calls by 28% and increased successful self-service tasks by 35%.
- Conducted moderated usability testing and iterative improvements, decreasing error rates and increasing user satisfaction rating from 3.3 to 4.7.
- Delivered scalable UI components and design specs, cutting design-to-engineering turnaround time by 25%.
- Collaborated with PMs and development teams in Agile sprints to deliver high-quality features with clear acceptance criteria and UX requirements.
Jan 2019 – Jun 2019
Lead Multimedia Designer
K. Hovnanian
- Directed UX, UI, and visual design for marketing and web initiatives supporting brand refresh rollouts across digital touchpoints.
- Built responsive prototypes in Figma and streamlined stakeholder feedback cycles, reducing review time by 16%.
- Oversaw print and web advertisements, reaching an audience of over 1 million, and increasing click through rates by 20%.
Feb 2018 - Dec 2018
Production Manager/Web Designer
Webster Ink
- Defined content strategy and UX approach for client sites, improving lead capture and engagement.
Apr 2017 - Feb 2018
Graphic Designer/Web Designer
Yipes! Auto and Graphics of Williston
- Built responsive websites and brand systems, improving customer retention and web traffic.
Feb 2016 - Mar 2017
Graphic Designer/ Web Developer
Commando LLC
- Delivered custom web builds with scalable brand identity systems.